Sold me a damaged Hisense TV 43"

Hello Peter, Ihave a problem with TakeAlot please assist me.

I bought a Hisense TV from TakeAlot on the 20th November 2024 I recieved the Item on the 26 November 2024 since i was busy that day i was going out on holiday i couldn't check the TV i kept the TV still in the box unopened. I bought 2 TV's that month for the house and for my room. The house TV works perfectly but the 2nd one i bought was deliverd Damaged. So i was on holiday and came back on the 31 December i unbox my TV when i switch on the TV the TV screen was damage with ink on it and lines. But screen was not cracked no dent. Luckily i didn't remove any plastics on the screen still as it was and accessories still on their plastics not opened. i logged a call for return. They came to fetch the TV following day after doing follow ups my return was declined due the TV was returned after 30 days after informing them when i logged a call that i was not at home and they didn't have the problem and accepted the return and said i can send it back. My problem is they saw the TV and everything was still as it was and saw the TV was damaged by their courier guys because i remember very well when they came to deliver the TV at first they couldn't find the TV in their vehicle they had to take all other box out until they saw my Item after waiting for more than minutes. All i wanted is to replace my TV because i didn't even get the chance to watch my TV now the came with an excuse of its after 30days after they see the TV was badly damaged and its their on fault if they can't replace my TV i want my money back i can't just throw my R3999 just like that for something i didn't even use.I am very Angry and Dissapointed by TakeAlot.