CL
Cherrylee L

1 reviews | Active since Jul 2011

03 Oct 2016, 18:41

So unbelievably stupid

<p>I ordered 2 x screen protectors and 2 x phone covers for a Huawei P8 lite, after opening the products 2 where fine and 2 weren't. I received a cracked screen protector and a Huawei P8 cover. I sent pictures of what I ordered to prove I ordered the correct cover as what they advertised. I then received a second screen protector which was also cracked, but no cover yet, after receiving an email saying they had a replacement. After sending everything back, they sent someone again today to give the replacement of something, I don't even know anymore what and fetch something.. how can you fetch something that I have already sent back. Then I get a call to arrange another collection.. what would you like to collect?? Please tell me?? You have everything that you need, just send me the items, in good conditions that I ordered. Why is this so difficult for you to do?? Such **** service! Over and above all that, why is there not a quality check done before sending the damn items??</p>

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Replies (1)
takealot.com
takealot.com's reply04 Oct 2016, 17:36
Official

Hello Chez29,

We are terribly sorry about the unpleasant experience you have had with your recent order.

We have tried to reach out to you via telephone, but we were unable to reach you.

We have sent you an email in the meantime and await your response before further contact is attempted.

Regards
Takealot.com