1 reviews | Active since Nov 2016
*** SO dissapointed in Takealot!!!
<p>I ordered items on the 1st of November 2016.</p> <p>On Friday, the 18th of November 2016 Takealot emailed me saying that they are waiting for the supplier, for 1 of the 19items.</p> <p>I asked them that I need the order delivered by the latest on the 23rd of November 2016, as all of the items are prices our Company needs to provide for a tournament.</p> <p>They confirmed via email that delivery will commence on the 23rd of November at the latest.</p> <p> </p> <p>I phoned this morning (24th of November) and they told me estimated delivery is only 9th of December!!!</p> <p> </p> <p>After speaking to about 3 consultants I managed to cancel the 1 item they didn't have in stock and the rest are now at the warehouse.</p> <p> </p> <p>I needed all the items by tomorrow 25th of November (as prices for the tournament) and now they say I will have to wait for the courier to pick it up from their warehouse and then make arrangements to PICK IT UP MYSELF from the courier depot!!</p> <p> </p> <p>I am so dissapointed in Takealot and will NOT be ordering from them again!!!</p>
Hello Radan13,
It is with regret that we hear about your disappointment with your latest order.
We strive for excellent service delivery and are saddened to learn that we have fallen short this time.
We are currently looking into the matter and we have escalated your concerns to our teams for further assistance.
We will reach out to you directly as soon as we receive feedback.
Regards
Takealot.com
Hello Radan13,
It is with regret that we hear about your disappointment with your latest order.
We strive for excellent service delivery and are saddened to learn that we have fallen short this time.
We are currently looking into the matter and we have escalated your concerns to our teams for further assistance.
We will reach out to you directly as soon as we receive feedback.
Regards
Takealot.com