Smile guarantee? I don`t think so takealot!

Order was delivered on 08/01, and one of the items I ordered was "short delivered" - instead of 4, only 1 was received. I immediately called and was told to log a return. The wrong item was delivered again on 30/01. And since then all Takealot has done is blame the "Supplier" and I am still waiting for this issue to be resolved after more than 20 emails and calls. Takelalot also insisted the item is not available anymore, which is a lie as it has been on the website as available all the time! Now I am still sitting with an incomplete item and Takealot is doing nothing to resolve the matter. I am their customer, not the "Supplier`s" !!! The problem started when the items were packed - why should I have to settle for something I did not order, just because "they were supp**** with the wrong item"?