Slow delivery

<p>I placed an order on the 28th of November 2016. Two items weren't available at the warehouse but could be shipped in 7 - 10 working days. My order stated it would be delivered on the 16th of December. A few days later I checked on the status of my order - it said it would be delivered on the 20th of December. On the 14th of December I received an email to inform me that an item (that was in stock when I placed the order) had to be ordered from the supplier and that the item should arrive in 2 - 3 working days. My order still showed that it would be delivered on 20/12/2016. Today (19/12/2016) my order status shows that it's still at the warehouse and it's suppose to arrive tomorrow... I contacted Takealot (no phone number only email) and I received a reply stating that the item from the supplier still hasn't arrived and is expected at the distribution centre in 2 - 3 working days. My order still states that it will arrive tomorrow (20/12/2016). In my order are Christmas gifts, now what? I understand it's Holiday / gift season but I placed 2 other orders with 2 other online shops at the same time and the one parcel arrived 4 days after I placed the order and the other parcel arrived 2 days after placing the order. I used the same method of payment for all online purchases. I'm also very unhappy about the fact that if I didn't contact Takealot today, I wouldn't have know about the delay and also unhappy about the fact that they still say my order will be delivered on the 20th (tomorrow). The other 2 online stores have solutions in place to ensure their service stays up to standards even in busy times. Very disappointed in Takealot.</p>