1 reviews | Active since Sept 2015
Sky net- worst delivery service they can use
<p>I place my orders on takealot for convenience purposes. Having a small busy child. Shops are difficult to get to. I always check my delivery dates before placing my order and the quantities. This is now the second order I have placed. Where takealot has used delivery service sky net. Delivery was supposed to take place on Friday 28 October . I phoned twice on the 28th with promises of calls back. I have phoned twice again today Saturday 29th October. With promises of calls back. Now I have to wait for my delivery till Monday. I ordered 3 bags of dog food and my daughters nappies. Expecting the goods Friday. How am I supposed to feed my pets and cover my daughters bum??????? If I was advised of delays I would have ordered less and bought at my local store. Now all the money is spent through takealot on dogs are going Hungry. It's not the first time they have used sky net and done this to me.</p>
Hello tamkir,
We are terribly sorry about the delay of your order and for the lack of proper communication regarding this troublesome occurrence.
Thank you for taking our call yesterday and providing us with details regarding your concerns.
We hope to clarify the matter shortly and will keep you posted on the delivery of your parcel tomorrow.
Regards,
Takealot.com Team
Hello tamkir,
We are terribly sorry about the delay of your order and for the lack of proper communication regarding this troublesome occurrence.
Thank you for taking our call yesterday and providing us with details regarding your concerns.
We hope to clarify the matter shortly and will keep you posted on the delivery of your parcel tomorrow.
Regards,
Takealot.com Team
Hello tamkir,
We are terribly sorry about the delay of your order and for the lack of proper communication regarding this troublesome occurrence.
Thank you for taking our call yesterday and providing us with details regarding your concerns.
We hope to clarify the matter shortly and will keep you posted on the delivery of your parcel tomorrow.
Regards,
Takealot.com Team
Hello tamkir,
We are terribly sorry about the delay of your order and for the lack of proper communication regarding this troublesome occurrence.
Thank you for taking our call yesterday and providing us with details regarding your concerns.
We hope to clarify the matter shortly and will keep you posted on the delivery of your parcel tomorrow.
Regards,
Takealot.com Team
I again have had to phone takealot to find out about my delivery. who again guarantees delivery today, yet i have had no sms notification confirming this like i usually get. feedback from all parties is absolutely shocking. that the customer has to phone 5 times to find out about 1 order.
If my delivery is not made by 5 o'clock today 31.10.2016. i expect takealot to do a full refund availabe IMMEDIATELY in my bank account so that i can purchase my items elsewhere today. and have no further dealings with you.
I again have had to phone takealot to find out about my delivery. who again guarantees delivery today, yet i have had no sms notification confirming this like i usually get. feedback from all parties is absolutely shocking. that the customer has to phone 5 times to find out about 1 order.
If my delivery is not made by 5 o'clock today 31.10.2016. i expect takealot to do a full refund availabe IMMEDIATELY in my bank account so that i can purchase my items elsewhere today. and have no further dealings with you.
Now I am advised that delivery is scheduled for tomorrow only yet no one can advise why. This is absolutely shocking service and the feedback from u guys is non existent. I have made 6 calls thus far.
Now I am advised that delivery is scheduled for tomorrow only yet no one can advise why. This is absolutely shocking service and the feedback from u guys is non existent. I have made 6 calls thus far.
Hello tamkir,
We sincerely apologise for the poor communication regarding this outstanding delivery. We are saddened to learn that the parcel has not reached you as yet.
Our team will reach out to you in the morning to further assist.
Regards
Takealot.com
Hello tamkir,
We sincerely apologise for the poor communication regarding this outstanding delivery. We are saddened to learn that the parcel has not reached you as yet.
Our team will reach out to you in the morning to further assist.
Regards
Takealot.com
Again a promise of delivery by 8pm today. It's now 9pm. Still a no show. Takealot is saddened. Wow.... imagine how saddened my poor pets and child are. Skynet. Informs me definitely tonight. A part delivery as takealot did not deliver all the items. I receive an sms stating skynet will deliver before 5pm today. Sms comes through at 8:50pm. People be advised these people are a bunch of lyers.
Again a promise of delivery by 8pm today. It's now 9pm. Still a no show. Takealot is saddened. Wow.... imagine how saddened my poor pets and child are. Skynet. Informs me definitely tonight. A part delivery as takealot did not deliver all the items. I receive an sms stating skynet will deliver before 5pm today. Sms comes through at 8:50pm. People be advised these people are a bunch of lyers.
Thank you to the lady from skynet who contacted me. delivery was finally made of part of my order at 10pm. however takealot has sent me an email stating i received my order and lists all the items in my order i received. including my nappies for my daughter which was not handed over as takealot deliverd that item short to skynet. Someone needs to advise when i am going to receive my daughters nappies.
TAKEALOT - what is going on with you and what has happened to your service??
Thank you to the lady from skynet who contacted me. delivery was finally made of part of my order at 10pm. however takealot has sent me an email stating i received my order and lists all the items in my order i received. including my nappies for my daughter which was not handed over as takealot deliverd that item short to skynet. Someone needs to advise when i am going to receive my daughters nappies.
TAKEALOT - what is going on with you and what has happened to your service??