AS
Anwar S

1 reviews | Active since Jul 2011

29 Sept 2016, 09:57

Simple delivery address change

<p>I ordered lights from takealot on Friday the 23rd September, paid as well. Monday I call takealot & mailed them a change of address because delivery was indicated for Tuesday.</p> <p> </p> <p>Not on mail or on the phone does anyone want to change the address. So Tuesday Mr Delivery knocks at my door & I’m not there, because I wanted to change the freakin delivery address to my work. I called 2 times Tuesday & Wednesday & still these *********** call centre ppl don’t want to change my address. I paid for a package & takealot or Mr Delivery is not sending my package?! What the actual fk!</p>

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Replies (1)
takealot.com
takealot.com's reply29 Sept 2016, 20:03
Official

Hello Dudesky,

We are terribly sorry that your instruction for a delivery address change was not actioned.

Thank you for taking our teams call today and granting us the opportunity to look into your concerns for you.

The matter has been escalated and the necessary changes has been made.

We will reach out to you with feedback as soon as the details has been confirmed.

Regards
Takealot.com