SICKENING SERVICE

I place an order on the evening of the 30th October 2018 and made the payment through EFT transfer. I was told that the item was being picked and packed for delivery by Cyerena Floreska at Takealot.com. I would be receiving an sms to confirm the delivery date and time and contact would be made with couriers to speed up the process. I received the following response when making inquiries about my delivery ...........

From Oscar Maswanganyi (Takealot.com agent) I'm sorry that things have gone terribly wrong with your Takealot order and this is not the kind of service or impression we wish to give our customers at any point.

Our aim is to get things done as efficiently as possible but it seems like your case has fallen through the cracks and we're really sorry about that and your order will be delivered on the 07/11/2018.

There has been no effort made to see whether they could assist to get the item to me sooner since I informed them it is part of a gift to someone.

ABSOLUTELY PATHETIC!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!