Sick and tired

<p>I have ordered two different sets of parcels from Takealot in the last month. We live in a very isolated part of the Eastern Cape and do not have access to the variety of items available in the larger centres. As a result, Takealot offers a service that is really handy. BUT, with both my deliveries I looked on their online tracking page and it isn't updated for days at a time to inform the customer where their parcel is once it has been handed over to a courier company.</p> <p>With my first parcel I emailed Takealot to ask where the parcel was and when I can expect to receive my parcel. I was told they will give me feedback as soon as they can. I am still waiting for that feedback, but have received my parcel.</p> <p>For the second parcel I also emailed Takealot and was told they would send me feedback, which after 24hrs I still didn't. I then phoned Takealot and they said they would phone back and let me know. They still didn't. The following day my husband collected one part of my parcel at a delivery address which was incorrect and given to a petrol attendant! I then phoned Mr Delivery to state this information and once again asked to be phoned back and for them to let me know where the other part of my parcel was. It is now Saturday and my parcel arrived Friday morning, BUT still no feedback.</p>