short supply on order # ***1

I bought online with takealot 2x 120scapsules of moringa I paid cash on delivery R414.00. I was surprised to see that only 1 x 120s capsules of moringa was in the packet, I contacted takealot team 2weeks ago.everyone at takealot team ask me the same information everytime I contact them but no one can give me a positive reply as to when they will replace the 1 x 120s capsules short delivered. my order number was ***1. please advise what is the solution.thanks