Short Shipped Resolved

I had Ordered 2 phones from Takealot. They supp**** 1. I wrote a 1 star review on Hello Peter as I was finding it so difficult to get hold of someone to help. I have deleted this review now. I was told by the Lady at the Pickup Point to log a return, which was the wrong thing. So dont do that. I could not get hold of their Customer Service Centre by phone. Sent them an email on Wednesday and the issue was resolved by the following Monday. This was my first experience with a Short Ship from Takealot after 100's of orders. Took them time to investigate and finally confirm that it was short shipped. Find it strange that I had to make a noise about. Short story, I was given a credit. Issue is now resolved. Was painful while it lasted though. Hope you dont have a similar experience.