1 reviews | Active since Jul 2011
I shop online because I simply do not have time to hunt around for things. When you have to go through the effort of returning things that were shipped incorrectly you loose that benefit. This is now the 3rd time I have had a issue with the incorrect goods shipped to me. The problem is that I cannot believe that in todays day and age that things like barcodes does not prevent a large corporation like Takealot to prevent such mistakes. The first time I ordered 3 of a specific light fitting. I was sent one correct one an 2 cheaper models. After going trough the effort of returning the incorrect ones, I was promptly sent the incorrect ones again. When complaining they told me that the one I need is no longer available yet they continue to show it as available on the site. The second time I thought of trying again order the correct light bulbs, thinking the problem would be fixed. This time all 3 was the cheaper model, not what I ordered. I had to collect all sorts of evidence to proof this, as if they should not already know. Again I was told the product is not in stock, yet they continued to show the product as available. This seems very deliberate to keep the expensive model and ship the cheaper one. This week again from SETHI GENERAL TRADING on TAKEALOT. Ordered a inline water heater (sink mount) but was sent the wall mount version. I needed it for the wash basin in my caravan to go camping. I sent it back to be told they are evaluating my claim. Should they not know they did not ship the right thing???? This is going to be too late now to fit it to my caravan. Benefit of online shopping gone to the wind. I am highly frustrated, need to find an alternative. Does not like to order from companies outside like wish, but that seems to be the better solution especially with the now faster shipping and better prices.
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