SHODDY SERVICE FROM TAKEALOT.OM

I purchased a white Hisense front loader which arrives Monday 28.02.2022. I unpacked it and I found that the top of the machine is very loose and not attached, the machine is scratched. Really and truly I am having so much trouble with you guys it’s just not funny. I am now going to put my complaint on social media and Hello Peter because this is just too much. How am I supposed to get this thing back to you because I live alone. Please send someone of experience to come and sort this out.