Shockingly bad service

<p>I am really shocked by the poor service received by Takealot regarding the order I placed ********** .</p> <p> </p> <p>I have made about 5 calls - never recieved one back. Also, escalated to a manager - no feedback with that.</p> <p> </p> <p>The last 2 people I had communication with is Orme and Chad Jones - both were no help at all.</p> <p>I was promised that I would receive my items on Wednesday morning and they will arrange someone to collect the returned item thereafter (the extra item that was order due to Takealo being down on Friday).</p> <p> </p> <p>I ordered the item on 25 November - and received no details on anything or what is happening. All I get is 'its a 3rd party issue'.</p> <p> </p> <p>Please ensure better service delivery, better communication/feedback and people who can actually assist in the call centre - right now, I got the run around multiple times.</p> <p> </p> <p>This experience has been quite upsetting - coming from a regular Takealot customer. What a waste of time and money this has been for me.</p> <p> </p>