Shocking Takealot delivery and poor help when i phone customer support

Ordered electronics which were in stock in Gauteng branch and other centers from Takealot on Monday, 28th Aug. Received an email saying: "Your Takealot order 5***x989 has been scheduled for delivery before 5:00PM on Tuesday 29 August via Skynet - which initially impressed me." However when it didn't arrive on Tuesday, or Wednesday or Thursday (which was the original drop dead date), I called. I seriously don't know why customer service tries to respond to delivery issues - the person I spoke with (and I called more than once) does not seem to have NO POWER TO FIX ANY delivery issue. On Thursday I found out that they had a telephone number of mine which was not correct. I changed this with them and still don't have my parcel. TO DATE I STILL DON'T HAVE MY ELECTRONICS. ZERO communication by email or phone from them since Thursday - I have to phone them and ask, always nothing further has been done.

Here is the bizarre transcript of delivery promises in takealot.com Date Time Status Recipient 2017-08-28 16:27:17 At the dispatch area 2017-08-28 16:28:22 Order on its way 2017-08-28 21:40:25 Parcel scanned into the courier\'s depot 2017-08-29 08:45:07 En Route for delivery 2017-08-30 05:01:55 Left remote Mrd branch Waybill Dispatched : 2017-08-30 05:01:55 2017-08-30 17:32:00 En Route for delivery Waybill Dispatched : 2017-08-30 17:32:00 2017-08-28 23:40:25 Parcel received in the courier\'s depot Courier receiving Hub : 2017-08-28 23:40:25