Shocking service from Takealot.com

<p>On the 6th december, I made a purchase online From Takealot.Com . I bought several books worth over a R1000.my credit card was double debited which means I payed twice for the same order. I have tried contacting takealot several times and Takealot refuses to refund me despite my having proof on my credit card statement that 2 amounts were paid to them. Discovery said they would help me with the dispute but are saying Takealot need to refund me.</p> <p>Up until now I used Takealot quite a bit but they have just lost a valued customer unless they sort this out.</p> <p>their call centre is shocking as you deal with a different person every time and jonone can assist you. so good luck if you have a difficult query it won't be sorted out.</p> <p> </p> <p> </p>