GE
Glenn E

1 reviews | Active since Apr 2017

16 Feb 2024, 09:00

Shocking service.

I placed an order on the 11th Feb for various items, the following day I received feedback that 2 of the 4 items where not available, not ideal but this was within a reasonable time. Today however, 6 days later, I have received anoth cancellation without any explanation. This item was ordered for an installation we are doing and now the installation is in jeopardy.

I tried to send in a request for a client service manager to contact me but you just get shoved along into a "self' help cycle.

Apparently there is somewhere you can fill in a form but they have not made it easy to do so. This delay in advising that the item was not avalaible is unacceptable.

Can't wait for Amazon to open in SA.

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