Shocking Service

On the morning of the 11/12/2015 I was looking for a Panasonic Lumix FZ300 camera online at [URL Removed]<br> It was in stock at R7900.00 and it stated that it would be delivered in time for Christmas and 5 days delivery.<br> I did a card payment.<br> I was getting worried when it did not arrive or no contact was made with me by this morning, 21/12/2015.<br> When checking the order status of my order no *** it said in process. <br> I was told to contact Takealot direct, and upon calling them, I spoke to Zajaan Raban and she informed me that this item was no longer available on the Takelot site because it is out of stock.<br> After questioning this because I could not understand how they could do this to the their customers<br> I was told that she would escalate this to management. I told her that I did not have the time to wait and<br> that I needed a urgent refund, as I would be leaving on Wednesday 23/12/2015 and that I needed the refund<br> to be into my account by tomorrow morning. I needed to buy my wife her Christmas present for another supplier. <br> She said it would be 5 to 7 days and thanks to Takealot my wife will not get a present for Chrismas.<br> I have 2 days to buy it and do not have another R7900 to spend