Shocking service!

There is absolutely no system or PERSON in place to deal credit card payments (and/or Discovery Miles payments) that fail at the final hurdle. I tried 3 times over the period of an hour to pay for an order that Takealot insists is not paid for (Order # ********** 9). This despite sms’s to my phone from my credit-card company and Discovery Miles to the contrary. Funds have been reserved on my credit card and my Discovery Miles are gone! A day and a half later and with email proof of sms’s and even an authorisation code from my credit-card company, and these idiots still can’t find my payment and as such refuse to change my order from ‘awaiting payment’ to ‘ready to dispatch’. What is the point of modern technology and online purchasing if it takes longer to deliver my purchase than it takes me to pop down to my local supermarket? I will never use this crowd again and I will encourage anybody I know not to use them ever again. It seems the customer in not always right!