SHOCKING QUALITY OF PACKAGING AND ITEMS WITHIN

To the Takealot Team,

This is what I ordered : ORDER NO. *** The pool, the pink bottles and the green bottles were perfect HOWEVER, I was horrified when I opened the boxes for the next three products.

The Cactus : This is how the box arrived, all open and taped up down the sides (shocking). I have no idea if the product within works. I was so dumb struck that I didn’t have the mental capacity to check it after I saw the packaging. I certainly don’t want this product. Would you give a gift to someone that looks like this??? THE 3 IN 1 TENT I will keep it but will have someone make a new mattress and new pillow because the general idea is perfect. The quality of the material used for the mattress and pillow is below standard (that is, if you have standards). There are loose threads all over the items. The finishing of the netting is loose at the ends, and overall, I’m not very impressed by this product. The zip up cover is probably the best thing about this product. Even the label was all scrunched up inside). Even though this product only costs R179, this is not satisfactory! THE TOMMY TIPPY BOTTLE The bottle arrived in a Jiffy bag, not original Tommy Tippy packaging. It had a label on it, stuck on by Takealot " UNBOXED DEALS. RETURNED & SHOP SOILED PRODUCTS. QUALITY CHECKED BY TAKEALOT,. BACKED BY OUR 6 MONTH TAKEALOT WARRANTY. NO EXTENDED SUPPLIER WARRANTEE." Besides the packaging, the bottled looked like it had been used, and the writing "Tommy Tippee" was coming off. Not something I would ever want to give someone as a gift. How can they say the item is not returnable when they have their own sticker attached stating RETURNED GOODS?

My point is that I think Takelot has become too big and is lacking in quality controls. I have been purchasing from Takealot since it started, and these are the worst products I have ever received (and especially since they are gifts for a newborn baby). How on earth would it be okay to give someone gifts like this?

YOU NEED A QUALITY CONTROLLER WHO IS CAPABLE!

I await your urgent advices.

J. SCOTT