1 reviews | Active since Oct 2011
SHOCKING - Order #*** Parcel Lost!!!!
I placed an order on Monday 30 November 2015. The delivery date it tomorrow, 3 December 2015, all items were in stock. The order has been showing [Shipped] for 2 days already and there is no information available under [Tracking]. When I call TakeALot they don't know where the parcel is. When I call MR Delivery they also don't know where it is, they say they never received anything. When you call TakeALot, someone else gives a different reason each time, then the order is one delivery, then it is spread over two, then it is one again, then again it is split over two.<br> <br> Millions of promises this morning to call me and no one gave me any feedback about what the fu ck is going on. If it takes a whole week I could just have gone to my local spar and skipped all this trouble. As an avid TakeALot buyer who buys on a weekly bases for 4 years now, I am at the stage so just stop making use of your pathetic bad monopolized service. Find my parcel and get it to me.
Thank you for taking our complaints team's call earlier today to confirm that your delivery is still on track for tomorrow as promised. We're sorry for the unnecessary concern caused by not being able to provide you with accurate feedback when you queried the status of your order. We've addressed this with the relevant departments and will make sure the necessary corrective action is taken to prevent a similar unpleasant experience from happening in future.
Kind Regards,
takealot.com
Thank you for taking our complaints team's call earlier today to confirm that your delivery is still on track for tomorrow as promised. We're sorry for the unnecessary concern caused by not being able to provide you with accurate feedback when you queried the status of your order. We've addressed this with the relevant departments and will make sure the necessary corrective action is taken to prevent a similar unpleasant experience from happening in future.
Kind Regards,
takealot.com