ED
Eddie D
1 reviews | Active since Nov 2015
19 Nov 2015, 11:33
SHOCKING DELIVERY TIMELINES
I ordered various items from [URL Removed] on 21/10/2015 for in excess of R10 000.00. I have to date only received about 10% of what I ordered. I am continuously given dates of delivery for the remainder of the items which never happens. The last date was yesterday 18/11/2015 and yes the items did not arrive. This is not bad service it is in fact ******** and traumatizing given the value of the order. <br>
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takealot.com's replyOfficial
19 Nov 2015, 13:26Hello eddie73,
We completely understand your concern by the missed delivery considering the value of the order you've placed. Irrespective of the value, we should have delivered your parcel to you as promised and we sincerely apologise for the unnecessary concern this has caused. Our complaints team is currently looking into what's causing the hold-up. They'll be in touch with you as soon as they've received the relevant feedback and will assist in getting this delivery completed ASAP.
Sincerely,
takealot.com
We completely understand your concern by the missed delivery considering the value of the order you've placed. Irrespective of the value, we should have delivered your parcel to you as promised and we sincerely apologise for the unnecessary concern this has caused. Our complaints team is currently looking into what's causing the hold-up. They'll be in touch with you as soon as they've received the relevant feedback and will assist in getting this delivery completed ASAP.
Sincerely,
takealot.com
Best regards,
takealot.com's reply19 Nov 2015, 13:26
Official
Hello eddie73,
We completely understand your concern by the missed delivery considering the value of the order you've placed. Irrespective of the value, we should have delivered your parcel to you as promised and we sincerely apologise for the unnecessary concern this has caused. Our complaints team is currently looking into what's causing the hold-up. They'll be in touch with you as soon as they've received the relevant feedback and will assist in getting this delivery completed ASAP.
Sincerely,
takealot.com
We completely understand your concern by the missed delivery considering the value of the order you've placed. Irrespective of the value, we should have delivered your parcel to you as promised and we sincerely apologise for the unnecessary concern this has caused. Our complaints team is currently looking into what's causing the hold-up. They'll be in touch with you as soon as they've received the relevant feedback and will assist in getting this delivery completed ASAP.
Sincerely,
takealot.com
Best regards,