Shocking customer service

I placed an order for nail polish and received a box with chutney and mentos. I returned the incorrect order received and then Takealot sent me 2 of the 3 nail polishes I had initially ordered. You can't speak to anyone because there is no telephone number. I sent an email and received a response to say that the warehouse needs to look for my order. This was 2 weeks ago and still nothing. I am seriously rethinking placing orders on Takealot because when they mess up, they really mess up and as hard as you try, you can't resolve it.