Ship broken goods

<p>Take a lot ship damaged goods and refuse to repair or replace them.<br />I received an item that was supposed to be an Christmas present. I opened the box to wrap the item, only to establish the item was cracked.....I.e. Damaged. I sent it back.<br />They refuse to refund because it took 56 days to ship it back, but this is because of all the items that I purchased, I did not go through every item individually. The consumer protection act says if item breaks in first 6 months they must refund or replace or repair. So now I need them to repair, which they can't.<br />Item is in original packaging, has never been opened, yet they refuse to sort it out.</p> <p>Since the take over of kalahari, the service has been the worst. No stock, late deliveries and now the shipping of damaged items. <br />I left kalahari because of their shocking service, sadly I will be doing the same with takealot. Yuppie gadgets and loot offer far better service these days, and when damaged items are sent, they actually replace them.</p>