LS
Le S

1 reviews | Active since May 2020

05 Nov 2020, 10:50

Shameful After Sales

Absolutely disgusting after sales service from Takealot, Huawei and Mustek. We replaced a faulty item within 8 months of our purchase, now after 9 months we are having the same issue with the item. No where were we advised that the item will continue with the warranty from old item. It's clear as day that Freebuds are a troublesome defective product. How dare you have the audacity to just simply send back the item. Please show me where in your ts and cs that it states this about warranties. Mustek adviced that we guys have an agreement maybe you should notify your customers of such before hand and expect us to know about your hidden ts and cs. I will never support you again

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