Shame on you Takelot !!!!

Placed order 24th Feb. Half my order was delivered and still waiting on balance to be delivered with 4 reschedules. Phoned about 12 times, sent about 12 emails. All call centre agents just passes the buck. But yet i get a mail every night stating that my parcel is planed for the next day delivery. And to top it, one item is shown as sent back for a refund. Asked to speak to a manager and i was told the managers don't any calls. What a flippen joke. O and the same happended to my 1st order.