Services are useless

I have lodged 2 tickets no response from takealot. I have order a few things a week ago including huggies nr 2 as everyone knows baby's grow fast everything was in stock and all of a sudden I see 2 of the items were out off stock don't even let me know it's out of stock now I must wait when they will have stock really? Don't waist your money on takealot they service is useless