bM
bongi M

1 reviews | Active since Sept 2011

03 Jun 2015, 13:01

Service was good but only 1 mistake

I was very happy with Takealot service as I placed my order on Friday and on Saturday it was dispatched and all,but the mistake that will cost Takealot was to contract FedEx as their courier services. I've never had to deal with such *********** courier company.got an SMS on Monday that my parcel is out and will be delivered on that Monday,but I haven't got it and tomorrow I'll be on study leave.I just wish to cancel my order now.

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Replies (1)
takealot.com
takealot.com's reply03 Jun 2015, 13:13
Official
Hello makadollar,

Thank you for the compliment and sorry to hear about your bad experience with Fedex. We'll get our complaints team to make contact with you soonest to assist in getting this sorted out.

Sincerely,
takealot.com