Service Quality Has Declined Significantly Takealot !!!

I placed an order on 7 January and was advised that it would be delivered by the end of January. However, after checking the order status, I now see that the expected delivery date has shifted to 6 February.

I would like to understand whether urgency is still being app**** to order deliveries. I previously re**** heavily on your service because orders were consistently delivered within a week. Waiting nearly a full month is a significant change from the service level I was accustomed to.

What is particularly disappointing is that even international platforms such as Shein and Temu deliver faster than this. Unfortunately, this feels like a step backwards in terms of service efficiency.

I would appreciate clarity on the reason for the delay and whether anything can be done to expedite my order.