**** SERVICE & OVER-CHARGING

EXTREMELY BAD SERVICE FROM A ****PY COMAPNY - I PLACED AND ORDER WITH THEM LAST WEEK AND CHOOSE OPTION FOR DELIVERY ON MONDAY, 26.08.2024. WITHOUT COMMUNICATION OVER THE WEEKEND, I GOT A MAIL EARLY HOURS ON MONDAY, 26.08.2024 TO INFORM ME THAT MY ORDER WAS CANCELLED. WHEN I CALLED AT DECENT HOUR TO ENQUIRE, WAS WAS TOLD THAT IT WAS DUE TO STOCK - A LIE AND WAS TOLD BY A FAITH THAT SHE WILL INVESTIIGATE AND THAT MY ORDER WILL BE RESCHEDULED FOR FRIDAY, TO WHICH I ADVISED THAT THE REASON FOR MONDAY DELIVERY WAS THAT I NEEDED THE ITEM ON THUESDAY, 27.08.2024 AS A GIFT. LONG STORY SHORT, NOTHING ARRIVED BUT A LOT OF SCREAMING MATCHES WITH THEM. LOW AND BEHOLD I GET A MESSAGE AGAIN EARLY HOURS OF THIS MORNING TO ADVISED THAT THE ITEM WILL BE DELIVERED TODAY BUT THIS TIME THE ITEM IS DOUBLE WHAT IT WAS A WEEK AGAO. AND THEY CAME THIS MORNING AT 07H45 TO WHICH I HAVE NOT MADE ANY ARRANGMENTS TO BE AT HOME FOR DELIVERY AND AGAIN NOW A SHORT WHILE AGAO!!!! THEN THE DELIVERY PERSON HAD THE AUDACITY TO AS ME WHAT TIME I WILL BE HOME BEFORE 5PM AND I GOT AGRY AND TOLD HIM THAT I DON'T ANSWER TO HIM ABOUT MY WHEREABOUTS AND THAT HE SHOULD GO ... HIMSELF!!!!!! I'VE REQUESTED NUMEROUS TIMES FOR A MANAGER TO CALL ME BACK AND EXPLAIN THEMSELVESM, TO WHICH I WAS TOLD THAT THEY ARE TO BUSY TO TAKE MY CALL OR ATTEND TO MY COMPLAINT - WHAT ARROGANCE OF TAKEALOT MANAGEMENT AND STAFF IN THIS REGARD!!!!!!!!!!!!!!!!!!!!!!!!!