service lacking

Order #***5 Nothing irritates me more when buying on line and then to be told after payment that I will be receiving the item on Monday 1 June when it was indicated at checkout that I would receive it Friday 29th May.

This is now the second instance in just as many weeks that I am not satisfied with the service.

Not a happy customer if I receive it on Monday, I have spent quite a bit of money with your company this month Also there is no way of contacting this company via e-mail if you have a problem, you are then referred to their Frequently Asked Questions page. Service is not what it used to be