**** service

Not happy with Takealot and I will never buy from them again. Bought a bluetooth speaker for R379, only to see it is such a small thing when I received it. Took it out of the box and tried it. Not good performance and I'm not happy. Logged a return and courier came to fetch it. 2 days later, return is declined because: "SEAL BROKEN"???? Hallo?? How the hell am I supposed to get the speaker out of the box to find out it is a **** speaker?? Everything was returned in original condition in the original box (of which obviously the seal was broken, duh!). Now I have no speaker, no money, and not getting any feedback.