SERVICE-DELIVERY

I AM STAINING IN A RETIREMENT HOME AND DUE TO LOCKDOWN REGULATIONS OUR MOVEMENTS WERE RESTRICTED, SO TAKEALOT WAS A CONVENIATE WAY TO PURCHASE PRODUCTS.I WAS HAPPY WITH PRODUCTS AND SERVICE,UNTIL AN ORDER PLACED 03/10, SCHEDULED FOR DELIVERY 08/10 NEVER MATERIALISED. E MAILS TO AND FROM TAKEALOT AND ME WAS A NIGHTMARE.ORDER WAS MISPLACED,LOST IN TRANSIT,ITEMS NOT AVAILABLE,WHILE I STARTED A PROJECT WITH THIS PRODUCT(RYOBI SANDER) IN MIND,THE LATE DELIVERY CAUSED A LOT OF FRUSTRATION.PRODUCT WAS RE-ORDERED AND DELIVERY SCHEDULED FOR 20/10. RESPONSE FROM FRONTDESK WAS ALLWAYS PROMT,THE ACTIONS THEREAFTER WAS NOT.I SPEND +- R3000 OVER THE LOCKDOWN PERIOD, SATISFIED WITH PRODUCT AND DELIVERY. LOUIS LATEGAN