**** Service

I made a purchase on the 25th of November 2022, Black Friday. ! item was cancelled. I sent an email to takealot to enquire why the order was cancelled. Instead of responding to my mail the entire order was cancelled by the consultant. I now require the items and they have increased in price. The call centre is basically useless. Staff working at home and are to busy with other activities to assist, other staff members do not know the protocol to follow and cannot escalate the matter.