**** service

**** delivery service. I was messaged and advised delivery will take place 5 November 2019 before 17:00pm..I get notification that courier unable to get hold of me.. blatantly lie when I was home all day waiting on delivery. I contact them and advise I am available, was then advised by Carmen that contact was made with courier and they will definitely deliver same date. Later on I get a message to say they have changed delivery date to the 6th.... I am so ****ed as takealot has now actually caused me to lose money by staying at home and waiting for order... had to use my airtime as well to continuously follow up. A manager, Monique, contacts me back to apologize but she also doesn’t have answers and need to investigate. She gets back to me and says in my area they only deliver in the mornings but their SMS messages states until 17:00pm... more flippin lies...would never ever recommend anybody to make use of takealot.... clearly doesn’t understand the value of customer service and making promises you can’t keep.... takealot will cost you more than you expect!!! I was promised by Monique that a consultant was going to email me with details to log complains.... that was 30 minutes ago... more lies!!! Pathetic service