Selling used defective items

They sell second hand items. I bought a supposedly Qualitel smart bulb, but it arrived in a torn taped up box. The bulb does not work and it feels very light as if it has no working mechanics inside. I had to pay petrol to collect, plus a R40 collection fee and now petrol money to send it back. I will probably also have to wait 5 working days for my money back. Do not trust Takealot, they sell used broken items!!! Even Temu is better than them!