Selling Second Hand Products X 3

<p>Just writing this so that people are aware of the service they can expect from takealot.</p> <p> </p> <p>I ordered a Taurus Hair Shaver machine and received and when i opened the package, i could see it has been tampered with. When I took the machine, it had some someone else hair on it! </p> <p> </p> <p>They said they were very sorry and dont know how this could happen as its the first. So I asked them to exchange it and to make sure they ship a new unit. To my supprise I got another second hand unit also with hair on it! Seriously!!! I phoned their customer service and they said a manager will phone me back which did not happen (......this call was a few weeks back!)</p> <p> </p> <p>Then via email, they asked me if i woud like to exchange it again, and i said only if they will actually make sure i get a new unit. So they exchanged it and when I received the third unit, it also had somebody else hair on it! Seriously!!!!!! 3 times! I mean that is very shocking! Its shocking that one of the supposed South African leaders in on-line shopping delivers service like this. All their promises of customer service is just that, empty promises. Instead of waisting their money on nice TV Adds, they should spend it making sure they can provide the most basic service their clients pay for......</p> <p> </p> <p>So Takealot is selling second hand units!!! To be honest, i think its some of the worse service i have received in my life!</p> <p> </p> <p>I have given up on takealot. Dont think they have the capacity to resolve this...... </p> <p> </p> <p> </p> <p> </p> <p> </p>