GH
Gareth H
1 reviews | Active since Jun 2010
28 Sept 2015, 16:52
Selling broken products AGAIN
After writing to their info line, got some dodgey message. Last time, hellopeter got me a real response, so here's to publicity:<br> <br> 2nd order from Takealot within 3 weeks that comes with damaged packaging. What's wrong with you guys? Kalahari get involved and suddenly you're not worth buying from anymore? Physical stores are clearly the only option now.<br> <br> Broken corner of box. \thanksalot"for nothing."""
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takealot.com's replyOfficial
28 Sept 2015, 17:19Hello Ghut,
We're sorry to hear of the damage to your parcel's packaging and will gladly investigate this further with the relevant departments. Our complaints team will be in touch with you in the morning to get a little more insight into whether the actual product or the takealot packaging was damaged so that it can be addressed accordingly with the relevant departments.
Sincerely,
takealot.com
We're sorry to hear of the damage to your parcel's packaging and will gladly investigate this further with the relevant departments. Our complaints team will be in touch with you in the morning to get a little more insight into whether the actual product or the takealot packaging was damaged so that it can be addressed accordingly with the relevant departments.
Sincerely,
takealot.com
takealot.com's reply28 Sept 2015, 17:19
Official
Hello Ghut,
We're sorry to hear of the damage to your parcel's packaging and will gladly investigate this further with the relevant departments. Our complaints team will be in touch with you in the morning to get a little more insight into whether the actual product or the takealot packaging was damaged so that it can be addressed accordingly with the relevant departments.
Sincerely,
takealot.com
We're sorry to hear of the damage to your parcel's packaging and will gladly investigate this further with the relevant departments. Our complaints team will be in touch with you in the morning to get a little more insight into whether the actual product or the takealot packaging was damaged so that it can be addressed accordingly with the relevant departments.
Sincerely,
takealot.com