Seller Takealot Debiting without activation.

Worst Seller experience on Takealot!!!!!!

Firstly I signed up, signed in with my email added my business info. My business is launching in August 2021 and I thought great I will have enough time to get my stuff in order. I mean there are so many videos and rules to follow, need the correct packaging and labels etc. So I took this time to use my account to learn. It was told to me that once I ship a couple of my products to CPT & Jhb. So I never did, my products arent ready yet and I did not want to activate my account yet. So that same month I took to learn they adviced to put a product online to test it but do not send it if you dont want your account activated. So i tested it out. All went well I got my labels and packaging in order. But here is my issue! From day one they have debited my account, so I checked my account. They went on to activate my account themselves and started a debit order without my consent or knowledge thereof. I thought maybe it is a sign up fee so I ignored it. But then the following month i got debited again. I tried calling their numbers then it says to fill out a form. Which I did multiple times!!! I even contacted the guy that was helping me set up my account. I think his name was Joshua. He said to call the number which tells me to fill out forms. I filled out about 10 forms and still no one has contacted me!!!!

Guys!!!! I even deactivated my account and removed my banking details from my seller portal account!!! But every month I am still getting debited!! No one seems to care! There is no way for my to contact them directly. This is a complete shame. I have a start up business and all this money could have gone to buying materials etc.

What a shame honestly!!! Rather going to sell through Instagram or Facebook. Takealot please stop sending me a debit order!!!!!! And send me my refund as you guys clearly still have my banking details.