VF
Vanessa F

1 reviews | Active since Feb 2010

15 Mar 2023, 14:41

Seem to enjoy messing their customers around

Lately Takealot likes to waste customers' time - they cancel your order claiming no stock, then you look at their website and the item is still available for purchase! Upon querying it, I was told that the cancellation was because I would have to wait 5-7 days for the item to be sent by their supplier - yet that fell in line with my original delivery date, which Takealot pushed forward by a week only to cancel the day before delivery! Then on another order, they sent the wrong item and, when I requested the correct item to be sent, they instead credit my account even though that item was STILL available for sale on the website! Now when I try to repurchase the thing, I just do not get an OTP to complete the transaction!!! And plenty of similar issues with Takealot over the last few months. I need a new place to shop. I do NOT recommend Takealot unless you enjoy endless disappointment and customer service people who don't know how to read properly and completely ignore what you are actually asking when they respond!

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