Second Time Receiving Damaged Goods

<p>I purchased a small portable radio for R179 on Takealot about a month ago. The supplier listed says Wilddoor. They are supposed to be an online store from Gauteng, but I have never heard of them.</p> <p> </p> <p>After receiving the radio, I noticed it was full of scratches and the packaging didn't look very good, seeing as I was buying it as a Christmas gift for someone. That aside, I decided to listen at the quality etc. To my surprise, even after pressing all the buttons, it still did not work.</p> <p> </p> <p>I did the effort to contact the supplier myself and they were quite useless. I ended up logging an exchange with Takealot. More than a week later I receive a new one. It plays okay etc. Decide to test the charger and again it does not work. Tested it with another charger which did work and thus confirmed the charger is broken.</p> <p> </p> <p>Contact the supplier again and they just tell me to use Takealot to return. No sorry no nothing. Is this the kind of suppliers Takealot trusts? Most of this is not Takealot's fault, but seeing as it is almost impossible to get any details on Wilddoor I unfortunetely have to go through them every time.</p> <p> </p> <p>So now I have to log an exchange AGAIN in the hopes of MAYBE getting a working product the third time around. In the mean time the time for buying Christmas gifts is running out and I don't even know whether the next one will work and I cannot find these radios anywhere else.</p> <p> </p> <p>I really expect better customer service than this from a Takealot supplier. I actaully considered buying another radio for myself for the office and maybe another one for the holiday home, but after receiving two broken ones I am almost too scared to have 3 at once as I am not sure how long they will last.</p> <p> </p> <p>Just a very disappointing experience and cannot believe I have to deal with a terrible supplier such as Wilddoor. Not even in the mood to wait another week just to be disappointed again but I don't know where else to find these radios.</p>