LR
Louis R

1 reviews | Active since Jul 2011

31 Jul 2015, 10:44

*****ing with my future - FURIOUS!!

I am in possession of a legit quote from takelot - valid until 07/08/2015<br> When I want to check out the book, the price increases from R570.00 to R1883.00 - *** I say.<br> I have been phoning them constantly from Wednesday 29/07/2015 but get no joy or no valid answers, they just keep on telling me they`ll phone me back, which also doesn't happen.<br> \We`re waiting for feedback from the supplier"\""We have escalated the matter\"" \""blah blah *** blah\"" - one excuse after the other!<br> I phoned again this morning 31/07/2015 and informed them that I do not wish to do so but they leave me no choice but to post on helloPeter.<br> I did inform them that this is very urgent - this is an university book which I need"

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Replies (1)
takealot.com
takealot.com's reply31 Jul 2015, 10:56
Official
Hello vrooyelohp,

We're sorry for the troubles with the price that's changed and that you've not received feedback on the matter yet. The last thing we want to do is cause you more stress before an assignment. We've instructed our complaints team to look into this matter so that we can try and get this resolved ASAP. They will need a bit of time to take this up with the relevant departments, but will be in touch soonest to assist.

Sincerely,
takealot.com