Scapegoats loyal customers, does Dr. Evil "Pinky laugh".

<p>I purchased a Transcend 128GB SSD from Takealot less than a year ago. I installed it the day I received the drive (roughly end of July 2016) and closed the machine up.</p> <p> </p> <p>3 weeks ago, the drive melts at the power connector, melts the power connector and the cables connected to it. How does one explain that?</p> <p> </p> <p>Takealot says that damage of this nature is considered "Damages resulting from inappropriate use, abuse or neglegence".</p> <p> </p> <p>Really? I have been building and rebuilding computers since I was 8 years old. NEVER seen anything like it. Never heard of anything like it. Don't know anyone who has.</p> <p> </p> <p>So a hard drive sits in a PC for almost a year, seemingly happy with the way it was mounted, happy with the way its cables were plugged in, generally, all is well, for nearly a year (on a product that carries a 3 year warranty that definitely covers factory defects), and suddenly without human intervention, the drive short-circuits, melts itself and all cables attached to it, and this is human error? Not a factory fault?</p> <p> </p> <p>I have a Corsair 60GB SSD drive that is installed in an identical machine, with IDENTICAL cables, and has been in that machine for 3 years. If this is my fault, my negligence, why hasn't 60GB Corsair SSD melted yet?</p> <p> </p> <p>Takealot dot com. Your refusal to replace a R900 piece of **** SSD from Transcend, (or at least your inability to secure a replacement drive from the manufacturer) has lost you a very lucritive customer. I have been buying products from you for over 9 years now. I have purchased high-priced items, a Canon 70d, a computer monitor, a computer case, two camera lenses, and several other very expensive items, on which I am sure you made a nice profit. No more. I will not support you again, and I will make sure that no friend or family member that values my opinion ever supports you again.</p> <p> </p> <p>Because you value money, not loyalty. You value revenue and profits above the wellbeing and satisfaction of your customers. I can't work with a company like that.</p> <p> </p> <p>Goodbye.</p>