****med by TakeALot

I bought an air fryer that came as a “package deal” with a mini waffle maker and hand sanitizer lotion.

The air fryer stopped working after 6 months - just stopped turning on. I logged a return and once the item was received by take a lot I was told they are declining my request to replace the air fryer (which is still under warranty) because I need to return everything - the waffle maker and hand sanitizer in order have my air fryer replaced.

Excuse me? I had given my mini waffle maker to my niece who stays far away and the hand sanitizer is finished? So I have been told well all “accessories or parts of the air fryer need to be returned” How is a waffle make and lotion an accessory or part of the air fryer? Even if I had the waffle maker the issue with with the air fryer! So I asked them to at least try fix the air fryer

Response: “Sorry we were unable to fix it and if you cannot return the waffle maker and lotion you cannot get a replacement. I kept asking agent to put someone in contact with me because this is outright insane but absolutely no one cared to help.

This is against my consumer rights and I will be sure to brief this with a lawyer.

Take a lot are generally good but this has completely changed my perspective. Money down the drain because I can’t return a working waffle maker and hand sanitizer after 6 months. Beyond shocked.