****med

On the 14th of May 2020 I bought and paid for two items from takealot. Dog food and a wrist watch. On the 16 I got an SMS stating that my order will be delivered on Tuesday 19th May before 17h00, which never happened. Then on the 21st a delivery was brought to my house, but it was only 1of two items. At first I didn't want to take the one package but then the delivery guy showed me the delivery note which was written 1/2,1of 2. He did not know anything about the second item. He then called his supervisor, who promised to call him back but he never did,until the courier delivery guy had to leave because he had other deliveries to make. So I took the dog food because I had ran out it. Then I started writing emails to takealot. After a few emails they rep****, saying they will check with the courier and come back to me. They took time, I wrote them more emails which they just ignored. After awhile they wrote to me saying the courier had located the parcel and it will be delivered to me on Monday 1st of June but until today they have not delivered. They continue to ignore my emails, no one dares to communicate with me even to explain their situation. Then I saw a great number of people on Facebook complaining about takealot, some of whom made their purchases before and after me. I then realised the incompetence of this big company. So I'm desperate for help. My order number is ***4.