LL
Lewis L

1 reviews | Active since Apr 2012

04 Apr 2016, 09:30

****: Kindle eBooks Not Supported

So even though you might be able to purchase a Kindle from the ************ takealot, their books are in fact, NOT supported on Kindle. <br> <br> What kind of logic is that? <br> <br> You also don't make this fact obvious. I have to click on the product info tab, which is pretty much unnecessary, considering I can buy a Kindle from you, why would my eBook not be supported? Why would I have to actively research this?<br> <br> Then, when I complain, I'm told sorry, your bad, we can't refund you. <br> <br> So you con artists will happily take people's money for books while not making it obvious that they are only supported on a limited number of devices?<br> <br> Am I honestly being unreasonable in assuming the book I purchased from you will be supported on the kindle I also bought from you? <br> <br> Also, all my complaints on social media are snubbed and ignored. That's not going to stop me though. Thankfully I have a considerable SM following and my complaints are gaining traction. If my complaints won't be acknowledged, I will do my utmost to generate awareness around your dubious practices.

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Replies (1)
takealot.com
takealot.com's reply04 Apr 2016, 16:06
Official
Hello Lewww,

We are truly sorry for any inconvenience caused not being able to access your eBooks via your Kindle.

Thank you for taking Maxine's call earlier and for providing us with your feedback, which will be forwarded to our Operations Team for review.

Regards
Takealot.com