JVdW
Johannes Van der Walt

1 reviews | Active since Feb 2010

10 Mar 2015, 17:59

**** COMPANY

In times like these where internet companies are a plenty it's quite shocking to accept the way takealot has treated me. I WANT TO WARN PEOPLE NOT TO USE [URL Removed] - YOU WILL BE DISAPPOINTED. YOU HAVE ZERO GUARANTEE ON PRODUCTS YOU BUY FROM THEM. I bought shoes and returned them withing 7 days - I haven't eben worn them once - NOT ONCE, yet this idiotic company rejected the product as faulty. WHAT'S THE POINT OF BUYING FROM A COMPANY THAT WILL USE LIES NOT TO REFUND YOU? THERE ARE PLENTY OF INTERNET COMPANIES OUT THERE DON'T USE TAKEALOT THEY CAN'T DELIVER SERVICE. This company depends greatly on word of mouth too, and I will be telling people not to use this company. Absolute *******. IF YOU BUY SOMETHING AT TAKEALOT THERE IS NO WAY YOU WILL GET A REFUND, NOT EVER. IS THIS REALLY THE KIND OF COMPANY THAT YOU WANT TO DO BUSINESS WITH? I HAVE NEVER HAD PROBLEMS WITH ANY OF THE OTHER INTERNET COMPANIES SO I WILL BE DELETING MY ACCOUNT WITH THIS ******* COMPANY. [URL Removed] / AMAZON.UK - FAR BETTER PRODUCTS, BETTER CUSTOMER SERVICE. TAKEALOT STINK.S

0
Replies (1)
takealot.com
takealot.com's reply10 Mar 2015, 20:23
Official
Hello JohannesL,

It's really disappointing to read your feedback & to hear you feel so ill-treated, as our customers are most definitely our top priority, even if it doesn't seem so to you at this moment. We process refunds & returns on a daily basis & would appreciate the opportunity to investigate why yours was rejected. Our complaints team is back at 8am tomorrow morning & we'll instruct them to take this up with our returns department as a matter of urgency so that we can try & resolve soonest.

Sincerely,
takealot.com

Best regards,