DM
Dimakatso M

1 reviews | Active since Jun 2019

29 Oct 2020, 12:15

Satisfied service and a happy customer

I recently purchased 3 luggages and I received it within 3 working days but when I opened it 1 luggage was damaged and I have to return it for replacement and to my surprise they didn’t not take time to attend my defect and it was replaced within 3 days. I was gifting a friend for her birthday so I had to ship it to her address. And I must say they did not disappoint. But my friend was not as happy as I thought she would be with the gift and I had to return it and explain to Takealot team to refund me so a friend can choose what she likes on the site. And again they did not disappoint me. I received my refund within 5 working days and my friend got to buy what she wanted and she’s happy. All thanks to takealot for making my friend happy and accommodating my requests.

When you order from Takealot just know that you will be a happy customer no matter what, they always put you and you happiness first and I’m definitely going to order/purchase more from them.

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