DK
Dylan K

1 reviews | Active since Jul 2014

15 Jun 2015, 14:00

Sameday Express Wasted

On Friday the 12 June I ordered a Graphics card via takealot, on Saturday it was discovered the unit is faulty and was reported to Takealot.<br> <br> Monday morning around 9am I received a call from takealot returns stating that the new replacement should be delivered today.<br> <br> Then I received another mail shortly after, when enquiring delivery she stated that this will only be delivered on Wednesday.<br> <br> I dont blame takealot for the fault on the part, that is with Gigabyte but shipping is there problem.<br> <br> Nothing has been said about my extra charges incurred for Sameday delivery as I was under the impression the new unit will be shipped with sameday express. Also the order was done around 9am so it should qualify for Sameday Express as it is available locally.

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Replies (1)
takealot.com
takealot.com's reply15 Jun 2015, 15:13
Official
Hello Dksmiley,

We're sorry for the troubles experienced with this return and appreciate you taking our call to assist in getting this sorted out. As confirmed with customer service your delivery is scheduled for today before 5pm.

Sincerely,
takealot.com

Best regards,