Same day delivery order cancelled, nothing after 5 days

I got absolutely no proper or quick response from Takealot about my SAME DAY DELIVERY order. It seems Leadership at Takealot do not care about customers. Logging a review on Google or any other platform doesn't get management's attension. I can see this here on HelloPeter, no one response or cares about customer service at Takealot.

Quick summary: I had about more than 8 different emails to customer agents, with NO fixed date when my SAME day deleivery will happene, even 4 days after they rerouted my items to the wrong courier facilities.

Takealot started offering a same day delivery, and I do live in one of the main centre. When I ask the customer agent to give me a date, they come back with a template response 2 or 3 working days and ignored my original question. I logged 2 issues on the same order, and got my wife to try to call the contact centre, but they just cannot help. Meaning they are setup by Takealot Leaders to FAIL.

I feel very sorry for the customer agents who is not properly trained or know how to deal with an easy customer complaint. I blame management and leadership for this failure. I will NEVER order from Takealot ever again, even if it means I pay more for an item by driving to the shops or waiting longer from other web sites. I even deleted Mr D, so that they don't get any money from me again.

I personally know of other companies, including Amazon, that will surpass Takealot customer service and hopefully put Takealot out of business.